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To My Beautiful Mom Necklace, Mother’s Day Gift For Mom From Son, Thank You Mom
The Love Knot Necklace represents an unbreakable bond between two souls. This symbol of eternal love is a forever favorite and trending everywhere. Surprise your loved one with this gorgeous gift today!
The beautiful Love Knot is crafted with brilliant 14k white gold over stainless steel, and swings from an adjustable cable chain, fastened securely with a lobster clasp. The center cubic zirconia crystal measures 6mm in diameter, and is surrounded with smaller cubic zirconia, showcasing added sparkle and shine to this gorgeous gift. You must see it for yourself!
Specifications:
– 14k white gold over stainless steel
– 6mm round cut cubic zirconia stone
– 18″-22″ adjustable cable chain necklace
– Lobster clasp attachment
4 reviews for Mom Necklace, To My Beautiful Mom Necklace, Mother’s Day Gift For Mom From Son, Thank You Mom
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Return Policy
In the unlikely event that your item arrives damaged, please ensure that you CONTACT US within 48 hours of delivery and to ensure we thoroughly manage your query, our customer support team will also ask for a detailed description through email: [email protected], along with your receipt, photos and/or video to support your findings.
Below is few reasons you can’t return your item and cancel your order:
- You have chosen a wrong size , wrong color and wrong type of product .
- Your order was placed 24 hour ago.
- The quality in product is considered good.
- You have changed your mind and wish to return your product.
- The orders can’t be cancelled after 24 hours of placing them. Because we will pass the order information to the production department within 24 hours after receiving the order
- Canceling or request to cancel while item(s) in transit.
- We also will not refund orders without the recipient / recipients not respond to the post office
- Please note that if you using coupon code, we don’t accept to refund in any case. Thanks for your understanding.
We accept to customer return and refund in following reasons:
– Faulty Item Received:
If you receive a faulty item, just send us a picture of it toour email along with your order number. If the item deliver to you would be faulty or if withers off in the first wash, we’ll send you a free reshipment. You don’t have to send it back to us. All we’d need would be a picture of the faulty item.
– Not delivered on time
We totally understand that it’s highly frustrating not to receive the orders on time. You might have ordered it for a special occasion or you simply don’t like waiting. All of our product are custom-made-to-order and handcrafted to the highest quality standards. Please allow 6-8 days to receive a tracking number while your order is hand-crafted, packaged and shipped from our facility. Estimated shipping time is 2-4 weeks by the shipping companies to make your order reach you. Because we have several different warehouses, there are some products that are shipped differently at the same time. But, in some cases it might be delayed due to post office issues. Every post office can’t accommodate packages after a certain limit, hence the delays are caused.
We’d really appreciate if you wait for your order for a few more days. We’ll always be there to assist you let you know about it’s status. You’ll have the tracking details too to keep a check on the status.
It gets very difficult for us to cancel the order after it leaves our factory. So once it leaves our factory, it will reach you
Feel free to contact us by [email protected] if you face any issues due to the delivery time. We’ll be more than happy to assist you.
– Wrong size received
If you’ve received the wrong size, please check the order you placed with us. We’ve seen in most of the cases that the wrong size if selected by our customers when they place the order without reading description carefully . In cases like those, we only offer discount code 50% to next purchase because we notify very carefully in tittle and description.
If you ordered the right size, but still got the wrong one, we’ll be more than happy to send you a free reshipment.
Just let us know with a picture of it and we’ll be there to get it done for you.
– Timing for a return
All returns / exchanges of online orders, must be returned within 30 days from the day the order was shipped.
It could take up to two weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified.
All items purchased must be returned in the same condition as they were delivered in and in original packaging. They can not have been assembled and disassembled.
A refund or replacement will not be issued if your item is misused, mistakenly installed or mishandled. Please follow the manufacturers instructions at all times. Postage costs may apply in certain circumstances of incorrect choice or mistake purchases to assist in a positive resolution.
Karen Larkin –
Beautiful! Looks well made and the wrapping and delivery was super cute!
Lauren Hodsdon –
just as shown and described. Awesome, Thank You so much!!!
Olivia –
It takes forever to get it I’ve been waiting for a while I got it cuz my moms in the hospital and I miss her and I was hoping to give it to her and Mother’s Day but they haven’t come yet and Mother’s Day is only in 2 days…I’ve been waiting since may 3…
Nancy –
First of all, I was charged for free shipping, then I find out it was not shipped from USA, it was Shanghai, China. Took 10 days to arrive in US then another 5 days to be delivered. It was supposed to be 14k white gold over stainless steel but is stamped S925 meaning sterling silver which will tarnish. The chain is not as shown and does not have a lobster clasp. Ive never seen one like it before. Also stamped S925. The box was nice, a red, silky feel to it. Dont know if it’s mohagony or not and the light made it sparkle. The card was a kodak photo and the text was very small and hard to read. It was personalized with my daughter’s name at the bottom. I reached out to customer service when I found out it didnt ship from USA and was charged for free shipping. The response was that the item was out of stock and the shipping charge was changed long ago but it was not updated on website. Im sure they knew it would ship from China due to the long shipping time of 7-18 business days after processing and the charge of $5.99 for shipping. Very deceptive advertising and no excuse to not update shipping cost if it was changed long ago. It arrived too late for my daughters birthday and was not as described. Will not order from them again.